📜 Terms and Conditions

📅 Effective Date: January 12, 2025

Welcome to Retro Green Solutions LTD. By accessing or using our website and services, you agree to abide by the following terms and conditions. If you do not agree, you may not use our services.

📄 1. General Information

Retro Green Solutions LTD provides eco-friendly products and services, such as loft insulation, boiler replacement, and smart heating controls. These terms govern your use of our website and services.

👥 2. User Responsibilities

• You must provide accurate information during registration or when placing an order.
• You must not use our website for illegal activities or violate intellectual property rights.

📦 3. Products and Services

We offer a range of energy-saving solutions. Please note:

• All orders are subject to availability.
• Product images may slightly differ from actual items.
• Installation services follow UK safety regulations.

💳 4. Payment Terms

• Payments must be made in full before product delivery or service commencement.
• We accept major credit/debit cards and bank transfers.

🔐 5. Privacy and Data Protection

We are committed to protecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR). Please refer to our Privacy Policy for detailed information on how your data is handled.

⚖️ 6. Your Rights Under UK GDPR

As a user of our website, you have the following rights regarding your personal data:

• Right to Access – Request a copy of the data we hold about you.
• Right to Rectification – Correct inaccurate personal data.
• Right to Erasure – Request that we delete your personal data.
• Right to Restrict Processing – Limit how we process your data.
• Right to Data Portability – Request your data in a portable format.

To exercise these rights, please contact us at:
📧 Email: info@retrogreensolutions.co.uk

🍪 7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze traffic. Before placing any non-essential cookies on your device, we will ask for your consent via a cookie banner.

For more information, see our Cookie Policy.

📋 8. Limitation of Liability

Retro Green Solutions LTD is not responsible for:

• Loss or damage resulting from improper product use.
• Third-party websites linked on our site.

📧 9. Contact Information

For inquiries, complaints, or support, reach us via:
📍 Address: 225 Denby Dale Road, Wakefield, England, WF2 7AJ
⏰ Business Hours: Mon-Saturday: 9am-5:30pm, Sunday: Closed
📧 Email: info@retrogreensolutions.co.uk

📝 10. Amendments to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

✔️ 11. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.