🛡️ Privacy Policy for RetroGreen Solutions

Who We Are

Welcome to RetroGreen Solutions! Our website address is: https://www.retrogreensolutions.co.uk.

At RetroGreen Solutions, we are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the UK GDPR.

📝 What Personal Data We Collect and Why We Collect It

1️⃣ Contact Forms and Inquiries

When you fill out a contact form or make an inquiry on our website, we collect the following information:

Your Name
Email Address
Phone Number
Message Details

We use this information to:

Respond to your inquiries.
Provide quotes for our services.
Offer relevant product recommendations.

2️⃣ Comments

When visitors leave comments on our website, we collect the following data:

The information you enter in the comments form (name, email, comment).
Your IP address and browser user agent to help us detect spam.
Your profile picture may be visible to the public after your comment is approved.

3️⃣ Media

If you upload images to our website (for instance, as part of a testimonial or project inquiry), we recommend avoiding images with embedded location data (EXIF GPS). Visitors can download and extract location data from images posted on the website.

🍪 Cookies

We use cookies to improve your experience on our website. Here’s how we use cookies:

Essential Cookies: Necessary for the basic functioning of our website (e.g., remembering your login details or keeping track of your quote request).
Analytics Cookies: Used to track visitor behavior through tools like Google Analytics to improve our website performance.
Marketing Cookies: Help track how users interact with our services and show relevant ads.

Cookies You Might Encounter on Our Website:

Cookie Type	Purpose	Duration
Login Cookies	Stores login session information.	2 Days
Screen Options Cookies	Saves user preferences for the display.	1 Year
Analytics Cookies	Tracks website visitors for analytics.	1 Year
Marketing Cookies	Helps deliver personalized ads.	1 Year

Note: You can manage your cookie preferences by clicking the “Manage Cookies” button in the cookie consent banner.

🔗 Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images). Embedded content from other websites behaves as if you visited that website directly.

These websites may:

Collect data about you.
Use cookies.
Track your interactions.

🔒 Who We Share Your Data With

We do not sell your personal data to third parties. However, we may share data with trusted service providers to help us operate our website and provide our services.

For example:

Email Marketing Providers: To send you updates and offers.
Payment Processors: If you purchase any products or services through our website.
Google Analytics: For website performance tracking.

⏳ How Long We Retain Your Data

We retain your personal data for as long as necessary to provide our services and comply with legal obligations.

Comments: Retained indefinitely to recognize follow-up comments.
Contact Form Entries: Retained for 6 months.
Analytics Data: Retained for 1 year.

⚖️ Your Rights Over Your Data

Under the UK GDPR, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request that we correct any inaccurate information.
Right to Erasure: Request that we delete your personal data.
Right to Data Portability: Request your data in a portable format.
Right to Restriction of Processing: Ask us to limit how we process your data.
Right to Object: Object to certain types of data processing (e.g., for marketing purposes).

To exercise these rights, please contact us at: info@retrogreensolutions.co.uk.

📤 Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

We store your data on secure servers and take steps to ensure it remains protected.

🛠 Security Measures

We implement a range of security measures to protect your personal data, including:

SSL Encryption for secure data transmission.
Regular Updates to our website software.
Access Controls to restrict access to your data.

📩 Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

RetroGreen Solutions
Email: info@retrogreensolutions.co.uk
Website: https://www.retrogreensolutions.co.uk

Additional Information:

Legal Basis for Processing Your Data

We process your personal data based on:

Consent (e.g., when you submit a form).
Contractual Necessity (e.g., to provide services you request).
Legitimate Interests (e.g., improving our website).

Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal data from children under 16.

International Data Transfers

We do not transfer your personal data outside of the UK. If this changes in the future, we will ensure that your data is protected as required by UK GDPR.

Data Breach Notification

In the event of a data breach affecting your personal data, we will notify you promptly and take steps to mitigate any risks.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent update will be reflected at the top of the page.